TERMS OF USE
Last Updated: October 23, 2025
Welcome to Atman Vox
Operated by: Wildhornbill e-Business Solutions (OPC) Private Limited
Location: Bengaluru, Karnataka, India
Contact: support@atmanvox.com | +91 799-655-3331
By accessing or using our website, you agree to these Terms of Use. Please read them carefully before placing any order or using our services.
1. ACCEPTANCE OF TERMS
These Terms of Use ("Terms") govern your access to and use of our website www.atmanvox.com and your purchase of our products. By browsing, accessing, or shopping on our site, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be bound by them along with our Privacy Policy, Shipping Policy, Refund & Cancellation Policy, and Return & Exchange Policy.If you do not agree, please refrain from using our website. We may update these terms from time to time. We recommend checking this page periodically.
2. USE OF THE WEBSITE
You agree to use this site only for lawful purposes. You must not:
- Interfere with or disrupt website operations
- Copy, modify, or distribute content without permission
- Attempt to access restricted areas or user data
We reserve the right to suspend or terminate access if misuse is detected.
3. PRODUCTS AND PRICING
3.1 Product Descriptions
We strive to display our products as accurately as possible. However:
- Colors may vary slightly due to screen resolution, monitor settings, and lighting
- Sizing may vary by ±1 inch due to the nature of garment manufacturing
- Product images are for illustrative purposes and may not reflect the exact appearance of the item you receive. While we make every effort to closely resemble the actual product in our imagery, minor variations may occur
3.2 Pricing
- All prices are listed in Indian Rupees (₹) unless otherwise stated
- Prices include applicable taxes (GST) as required by Indian law
- We reserve the right to change prices at any time without notice
- Price changes do not affect orders already placed and confirmed
3.3 Product Availability
All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and offer:
- A full refund
- A substitute product (if available), after your confirmation
- Store credit for future purchases, after your confirmation
3.4 Custom and Printed Items
Custom-designed or personalized items are non-returnable and non-refundable unless defective or damaged upon arrival (requires a video of unpacking).
4. ORDERS AND PAYMENT
4.1 Placing an Order
When you place an order:
- You are making an offer to purchase the product(s)
- We reserve the right to accept or decline your order
- Order confirmation does not guarantee acceptance-we will notify you when your order is confirmed
4.2 Payment Methods
We accept payment via:
- Credit/Debit Cards
- Net Banking
- Digital Wallets (UPI, Paytm, Google Pay, Apple Pay, etc.)
- Other methods as made available through Razorpay (our payment gateway)
4.3 Payment Security
- All payments are processed securely through Razorpay
- We do not store your payment card details
- Your payment information is encrypted and protected under PCI-DSS compliance standards by Razorpay
4.4 Payment Authorization
Upon placing an order, we conduct a standard authorization check to ensure sufficient funds. Your payment will be processed once your order is confirmed and prepared for dispatch.
5. SHIPPING & DELIVERY
We ship across India and Australia. Please read our Shipping and Delivery Policy
6. RETURNS & REFUNDS
We want you to be satisfied with your purchase. Please refer to our Return & Exchange Policy and Refund & Cancellation Policy for complete details on returns, replacements, and refunds.
7. USER-GENERATED CONTENT
7.1 Reviews, Photos, and Testimonials
We welcome you to share your experience with Atman Vox by posting reviews, photos, or testimonials on our website or social media platforms.
7.2 License to Use Your Content
By submitting any content (including reviews, photos, videos, or comments), you grant Atman Vox a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to:
- Use, reproduce, modify, and display your content
- Publish it on our website, social media, and marketing materials
- Create derivative works from it
You retain full ownership of your content but authorize us to use it as described above.
7.3 Content Guidelines
By submitting content, you confirm that:
- You own or have the necessary rights to share it
- It does not infringe any third-party rights
- It is not defamatory, obscene, unlawful, or otherwise inappropriate
Atman Vox reserves the right to remove any content that violates these guidelines or is deemed unsuitable.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Ownership
All content on this website-including text, graphics, images, designs, product descriptions, trademarks, and logos-is the exclusive property of Atman Vox (Wildhornbill e-Business Solutions (OPC) Private Limited) or its licensors. Such materials are protected by applicable copyright, trademark, and other intellectual property laws.
8.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only. You must not:
- Copy, reproduce, distribute, or display our content without prior written permission
- Modify, reverse-engineer, or create derivative works from our materials
- Use our trademarks, logos, or branding without authorization
- Frame, embed, or mirror our website on another platform
8.3 Unauthorized Use
Any unauthorized use of our intellectual property automatically terminates this license and may lead to legal action.
9. PRIVACY & DATA PROTECTION
We respect your privacy. Your personal information is handled according to our Privacy Policy, which explains how data is collected, used, and protected.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Atman Vox, including its directors, officers, employees, and affiliates, shall not be liable for any:
- Direct, indirect, incidental, consequential, or special damages.
- Loss of profits, revenue, data, goodwill, or business opportunities.
- Damages resulting from delays, service interruptions, or inability to use our website, products, or services.
- Issues arising from third-party services or unauthorized access to your data.
In all cases, our total liability shall not exceed the total order value paid for the product(s) in question.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Atman Vox, Wildhornbill e-Business solutions (OPC) Private Limited, and our directors, officers, employees, agents, and affiliates from any:
- Claims, damages, losses, or expenses (including legal fees)
- Arising from your use of our website
- Violation of these terms
- Infringement of any third-party rights
We will notify you of any such claims and may, at our discretion, participate in the defense.
12. THIRD-PARTY LINKS AND SERVICES
12.1 External Links
Our website may include links to third-party websites or services such as social media platforms, payment gateways, and shipping carriers. Please note that Atman Vox is not responsible for:
- The content, accuracy, or privacy practices of third-party websites.
- Any loss or damage arising from your use of or reliance on third-party services.
12.2 Third-Party Terms
When you use third-party services integrated with our website (such as Razorpay for payments), you are also bound by their respective terms and conditions. We strongly recommend reviewing their policies before engaging with their services.
13. FORCE MAJEURE
We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or acts of God
- War, terrorism, or civil unrest
- Government actions or regulations
- Labor strikes or supply chain disruptions
- Internet or telecommunications failures
Upon occurrence of such an event, the affected party shall notify the other party as soon as possible and shall resume performance once the event has ceased.
14. GOVERNING LAW & JURISDICTION
These Terms of Use are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from your use of our website, purchase of products, or these terms will be subject to the exclusive jurisdiction of the courts in Karnataka, India. We encourage you to contact us first to resolve disputes informally before seeking legal remedies.
15. SEVERABILITY
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.
16. WAIVER
Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Atman Vox.
17. ENTIRE AGREEMENT
These Terms of Use, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and Atman Vox regarding your use of our website and services. They supersede any prior agreements or understandings.
18. TERMINATION
By You: You may stop using our website anytime. Existing obligations for placed orders (payment, delivery, returns) remain enforceable.
By Us: We may suspend or terminate your access if you violate these terms, engage in fraudulent or illegal activity, or misuse our services. Termination does not affect rights or obligations that have already accrued.
19. COMMUNICATION & NOTIFICATIONS
By registering or placing an order, you consent to receive updates via email, SMS, or push notifications, including:
- Order confirmations and shipping updates
- Account notifications
- Promotional offers and newsletters (optional; you can unsubscribe anytime)
Transactional emails (order confirmations, shipping notifications) are mandatory and cannot be opted out of.
20. GRIEVANCE REDRESSAL
If you have any complaints, concerns, or grievances regarding our website, products, or services, please contact us:
Email: support@atmanvox.comSubject: "Grievance - [Brief Description]"
We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.
CONTACT US
For questions, concerns, or feedback regarding these Terms of Use, contact us:
Email: support@atmanvox.com
INDIA
Phone: +91 799-655-3331 (between 9 AM - 7 PM, Monday -
Saturday)
WhatsApp: +91 799-655-3331
AUSTRALIA
Phone: +61 406-605-753 (between 7 AM - 7 PM, Monday -
Saturday)
WhatsApp: +61 406-605-753
We will respond to your request within 24-48 hours.
At Atman Vox, we believe in clarity and honesty. These terms exist to protect both you and us - so we can focus on what matters: express your authentic self.
We appreciate your trust and thank you for being part of the Atman Vox family.
- The Atman Vox Team